Ambulance/Emergency
dial 112, or press the RED button on the telefonica handset. ask for assistance in English - dont panic. The operator will understand. "Eeeengleesh, Eeengleesh. Emergencia" should do the trick.
It’s important to know that 112 is the emergency number, but also at least a few words that will help you to communicate your problem. This telephone service offers someone that speaks English, but not all the people in your surroundings may do.
The two most important things you need to learn are your full
address and your telephone number in Spanish.
ADDRESS - DIRECCIÓN pronounced “deer-eck-thee-on”
PHONE NUMBER – NUMERO DE TELEFONO
“noo-mear-oh der te-le-pho-noh”
There are lots of places where you can learn and practice the
numbers in Spanish, all you need to know is 1 to 9.
UNO – DOS – TRES – CUATRO – CINCO – SEIS – SIETE- OCHO - NUEVE
Most importantly, if you live in a rural area you need to know which of your neighbours live there all year round, you need to ask them for their phone number and give them yours. It is possible that the area where you live may not have house numbers in which case it is probable that the local emergency services arrange a meeting point with you. You need to know where that meeting point is, what it’s called and you need to know the directions of how to get to it. There’s no point one person in the family knowing this, every member should learn these few basics just as we teach little ones in the UK to call 999.
I NEED – NECESITO pronounced “ner-thee-see-tor”
HELP- SOCORRO or AYUDA pronounced “sock-orro” and “ar-judah”
PAIN – DOLOR pronounced “door-lor”
ACCIDENT – ACCIDENTE pronounced “ ack-thee-denter”
FALL – CAIDA pronounced “ka-ee-dar”
Remember when they first answer the phone the emergency people will speak to you in Spanish and apart from asking “HABLA INGLES” you need to recognise the three names of the emergency service, it’s best to have no surprises, you may find yourself in a nervous situation already.
AMBULANCE – AMBULANCIA pronounced “amboo-lan-thee-ar”
FIRE – BOMBEROS pronounced “bomb-air-oss”
POLICE – POLICIA pronounced “poor-lee-thee-ar”
note: This information is not intended to be a substitude for formal, legal or medical advice
WHAT TO DO IF YOUR PASSPORT IS LOST OR STOLEN
If your passport is lost or has been stolen, and you need to travel home immediately, you may obtain an Emergency Passport, valid for a one-way trip only, from the nearest British Consulate. To do this you will need to fill in two LS01 - Lost & Stolen passport forms, available from all Consulates, a C1 Passport form, and take with you a Police report (denuncia) and two passport size photographs. If you have any other form of photographic identity, you should also take that. The fee for this service is 57 Euros.
However, if you have the time to wait for an application to be processed, you may apply for a replacement passport from the British Consulate-General in Madrid, in person or by post. You will need to fill in two LS01 Forms, and provide a police report (denuncia), two passport size photographs (one of which must be countersigned by someone of professional standing who has known you for at least two years). The fee for this service is 91 Euros plus 4 Euros for postage and handling, and 59 Euros plus 4 Euros for postage and handling for a child.
All information correct at time of input